Price, specification, and terms are subject to change without notice.
Devas Bling is not responsible for errors in content and/or photography. Customer pays return shipping on all services.
Crystal Chaos Collection accepts the following payment methods:
If your order is not available (back-ordered) you will be notified. It's very important to provide us with an email address, that you check often, for this reason. Cancellations due to your order being on back-order will NOT be accessed a restocking fee.
You can expect your order to be processed within approximately one to two business days, provided the items are in stock and there are no problems with the payment verification. Crystal Chaos Collection custom orders are started after payment is received and verified. All custom orders are shipped out in the order they came in and can sometimes take up to 12 weeks depending on how backed up we are. Usually orders are completed and shipped out within 3-5 business days.
Crystal Chaos Collection does not guarantee same day shipping. Orders will not be processed on weekends and holidays. Ground shipping is free on all orders via UPS, FED EX, or USPS.
If you prefer expedited shipping options (Overnight, Two or Three Day Air) please let us know immediately so we can provide you with options and additional cost information.
We are not obligated to carry any item that has been discontinued by a manufacturer. All items are subject to availability. As the manufacturers' product lines change, our product line changes also.
Occasionally an item might not be available. Under those circumstances, Crystal Chaos Collection will contact you.
Returns / Exchanges / Cancelations / Guarantee:
Returns or Exchanges are accepted if item is received back to Crystal Chaos Collection in excellent condition.
Canceling an Order: You may request a cancellation of your order, provided your order has not already been started, processed or shipped. Please call during our business hours M-F 8 a.m. - 5 p.m. Pacific Time to cancel your order. If your account has already been charged, you will receive a credit back to your account within approx. 1-2 business days. On orders that are custom and Crystal Chaos Collection purchases swarovski crystals specific to your order there will be a 25% restocking fee of the total cost of your order. Example, you purchase a $1000.00 order, we order crystals, you cancel your order, you will be charged $250.00.
Please contact Crystal Chaos Collection by phone to cancel an order, emails are sometimes not read on the same day.
All orders have a 1 year guarantee that the crystals applied will not come off. If any crystals come off during that time frame, Crystal Chaos Collection will repair the item for free. You pay to ship the item to Crystal Chaos Collection, Crystal Chaos Collection repairs item and ships it back to you. After the 1 year purchase date has passed, Crystal Chaos Collection will do all repairs at your expense, ie. cost of crystals and shipping.
In the event that an item arrives damaged during transit, call Crystal Chaos Collection immediately at 702 683 3382. Keep all packaging materials and the original shipping carton. Crystal Chaos Collection will advise you of the procedure needed to be followed. DO NOT return item until instructed to do so.
Sales tax is only required for orders shipping within our resident state. Therefore, all orders shipping within Nevada will be charged the applicable sales tax.
Crystal Chaos Collection will do everything possible to keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped.
eCommerce Software by CubeCart